Our friendly and experienced leisure centre team are happy to help you with any queries you might have from membership queries to class bookings.

Please carefully read the contact options below before contacting us.

If you are a current or former member of Queens Leisure Complex always make sure you have your Member Number to hand and include it in all of your correspondence with us.

 

Urgent Centre Enquiry

For urgent centre enquiries, please call our Reception Team on 028 9042 1234. Please note our Reception Team cannot process or handle membership cancellations or freezes.

 

General Centre Enquiry

If you have a general centre enquiry that you’d like to talk to the Queens Leisure Complex team about, please email us by pressing the button below. To allow us to provide you with the best possible service, please include your full name, email address, a contact phone number and your Membership Number (if you have one) in your email.

Submit General Enquiry

 

New Membership Enquiry

If you would like to enquire about a new membership with us, please fill out the short contact form at the bottom of our Membership Page by clicking the button below. Our dedicated Membership Advisors will contact you shortly after the form has been submitted.

Submit New Membership Enquiry

 

Sports Course or Sports Activity Enquiry

Our sports courses and activities are great ways for children to learn new skills and make new friends. If you’d like to learn more about our sports courses and activities, sign up for a course or activity or are currently on one of our sports courses/activities, please click the button below and one of our qualified Sports Instructors will contact you as soon as possible.

Please include your Membership Number (if you have one), full name, email address and a contact phone number in your email.

Submit Sports Course or Sports Activity Enquiry

 

Birthday Party Enquiry

We always love celebrating with our vibrant community, especially birthdays! At Queens Leisure Complex we’ve got lots of ways to celebrate in style. If you’d like to speak to our birthday team about hosting your next celebration with us, please email us by clicking the button below and one of our party planners will be in touch soon.

Submit Birthday Party Enquiry

 

Membership Freeze Enquiry

Did you know that you can freeze your membership with us? This is an easy and convenient way to cope with injuries or unexpected changes in your life without having to cancel your membership and rejoin with us again in the future.

To freeze your membership with us please click the button below and include your Membership Number, full name, email address, a contact phone number, the reason for your freeze and how long you’d like to freeze your membership for. Our friendly Memberships Team will be in touch with you shortly.

Submit Membership Freeze Enquiry

 

Membership Cancellation or Lesson/Course Cancellation Enquiry

We’re sorry to hear you are thinking of cancelling your membership with us, did you know you can freeze your membership, which may help with injuries or expected changes? Please read the contact option above if you’d like to learn more about freezing your membership instead.

If you would still like to proceed with cancellation your membership, please click the button below and include your Membership Number, full name, email address, a contact phone number and the reason for your membership cancellation. Our friendly Memberships Team will be in touch with you shortly.

Submit Membership Cancellation Enquiry

Submit Lesson or COurse Cancellation Enquiry

Contact Us

Queens Leisure Complex

Sullivan Cl, Holywood BT18 9HL. what3words: maple.juicy.curbed



Call us 028 9042 1234

Opening Times

Monday - Friday 07:00 - 21:00
Saturday 09:00 - 17:00
Sunday 09:00 - 15:00

Find out more about our accessible facilities at AccessAble.co.uk